Privacy Policy

Mind Body Machine Limited, trading under BikeTechy.co.uk, are committed to protecting and respecting your privacy.  This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed and protected.  Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

Company Registration Details

Registered in England No. 11880483.

 

For the purpose of the EU Data Protection Directive (Directive 95/46/EC) (the Act), the data controller is Mind Body Machine Ltd. 

What personal information do we collect?

We collect information that you provide to us during consultations on our various forms. We may also collect data from websites relating to your activities and performance.

 

The information we collect helps us to provide you with a better and more personalised service. We collect and use the data to ensure that we understand what services and support you require, to track your improvement and adjust any future plan and activates.  

 

We may collect, store, analyse and use the following kinds of personal information

 

  • Information you provide to us, including your name, address, email address and telephone number  (Other DOB/Age, Bike equipment)

  • Information regarding transactions carried out between us. 

  • Information you authorise us to collect relating to your activities.  These are collected through the websites and services listed below

  • Any other information you may send to us.

Do we use your data in any other way?

We may use your information to send you information about our products where we believe there is legitimate interest in doing so and notify you about changes to our services. We will use your data to carry out any contractual obligations that we have towards you. If you are an existing customer will only contact you regarding those goods and services that are similar to previous transactions you have made with us. 

How do we use cookies use cookies?

We use cookies to gather and analyse how our customers use our website. We use cookies to track what you do when you visit us – where you come from and go to and we use them to recognise you when you visit us again. We do so in order to do the following:

 

  • Administer the website

  • Enable you to use services on the website (for example enabling us to recognise you when you visit us and speeding up our service to you)

  • Ensure that the information is presented to you in the best format for your computer, ipad or mobile device 

 

We use Google Analytics to analyse what our customers do on the website. We use this to understand how groups of customers use the website. Google also stores this information anonymously and no individual can be identified.  Details of Google’s privacy policy is here. 

Security. Where do we store your personal data?

We take every reasonable step to protect your personal information. All information you provide to us is stored on secure servers, provided by the through the websites and services listed below.

No payment data is stored by us.

All paper documentation is stored is secured areas that are locked at all times.

Under what circumstances would we disclose any personal data?

We will not pass your information on to third parties without your permission and we do not sell your personal information to third parties. 

 

What are your rights?

You have the right to change your mind and ask us to no longer hold or process your personal data.  You can also exercise this right at any time also by contacting us by e-mail to the contact addresses below. 

We will remove and destroy all information we hold within 72 hours. 

However, where we have access to data held on third party sites, that you have authorised us to access, it is your responsibility to remove this access and any data they hold if required.  If you do so please be aware that this may impact our ability to complete the contract we have with you.

What access do I have to the information you hold about me?

You may ask to access the information we hold about you or ask for this data to be passed to a third party at any time. You can also exercise the right at any time also by contacting us by e-mail to the contact addresses below.

How do I contact you if I need to? 

We welcome your questions, inputs and requests regarding this privacy policy as we are always keen to ensure the best possible service to our customers.  If you have any comments or worries please get in touch by email to: neil.collings@mind-body-machine.com 

Third party services we use

Wix.com

Hudl Technique

BFF Elite

Google.com